Apply Online

This utilities application includes residential water, sewer, refuse collection, and storm water drainage services.

  1. Click on the 2Turn it On button below and submit an online application
  2. Email or fax a copy of your driver's license to the Utility Billing Office at City Hall
  3. Pay your first bill when it arrives (See Make a Payment); it will include your deposit.*
*Your $50 residential water deposit will be held until you close your account; it will be applied to your final bill or refunded.

2tio

Disclaimer 
This utility activation service is provided by 2TurnItOn, Inc. and does not constitute all utility providers available to City of Grapevine residents. Further, the City of Grapevine does not guarantee pricing for utility services available through 2TurnItOn, Inc. For more information on pricing and service plans, please contact 2TurnItOn, Inc. or the desired service provider. 

Contact Information

2TurnItOn, Inc.
1845 Summit Avenue, Suite 407
Plano, Texas 75074
1.866.288.7648
support@2turniton.com

  1. Utility Billing Office

    Physical Address
    Grapevine City Hall (first floor)
    Utility Billing Office
    200 S. Main St.
    GrapevineTX 76051

    Mailing Address
    P.O. Box 2503 
    GrapevineTX  76099

    Contact Us
    Email: ub@grapevinetexas.gov
    817.410.3173
    Fax: 817.410.3032

    Hours
    Monday-Friday 8am-5pm
    (See our Hours page for Holidays)